Terms and Conditions

Effective Date: May 8, 2025
Applies to: www.totalcarepharmacy.store and the Total Care Pharmacy Mobile App

1. Acceptance of Terms

By accessing or using our website or mobile app, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. Use of our services for prescription medications also requires a valid prescription from a licensed medical professional.

3. User Account Registration

To purchase products or access certain features:

• You must register an account with accurate and complete information.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree not to impersonate others or provide false information.

4. Medical Disclaimer

We do not offer medical advice. The content on our website or app is for informational purposes only and should not replace consultation with qualified healthcare professionals.

5. Prescription Medications

• You must upload or submit a valid prescription from a licensed practitioner for prescription-only medications.
• We reserve the right to verify prescriptions before dispatch.
• We may refuse or cancel any order if prescriptions are found to be invalid or suspicious.

6. Product Information and Pricing

We strive to ensure product details and prices are accurate, but errors may occur:

• Prices and availability are subject to change without notice.
• We are not liable for typographical or system errors related to pricing or product descriptions.

7. Order Acceptance and Cancellation

• Orders are confirmed only after payment and verification (if required).
• We reserve the right to cancel or refuse any order, including suspected misuse or fraud.

8. Delivery

• Estimated delivery times are not guaranteed.
• We are not responsible for delays due to courier partners or regulatory issues.

9. Returns and Refunds

Return and refund eligibility is subject to our Return Policy.
Prescription medications are non-returnable unless delivered damaged or incorrect.

10. User Conduct

You agree not to:

• Use the app or website for unlawful activities.
• Attempt to interfere with system security.
• Post or share misleading, harmful, or prohibited content.

11. Intellectual Property

All content, logos, software, and materials are owned by or licensed to Total Care Pharmacy. Unauthorized use, reproduction, or distribution is prohibited.

12. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising out of the use of our services. Your sole remedy is to stop using the website or app.

13. Modifications to Terms

We may update these Terms at any time. Continued use after changes constitutes acceptance. The latest version will always be available at:
www.totalcarepharmacy.store/terms-and-conditions

14. Governing Law

These Terms are governed by the laws of Udaipur, Rajasthan. Disputes will be resolved in accordance with these laws.

15. Contact Us

If you have questions, contact:
care@totalcarepharmacy.store
+91-63772 27697